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    • Kodoli, Maharashtra, India

Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Handling customer concerns and complaints in a timely manner.
· Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Job Type: Full-time
Salary: ₹14,500.00 - ₹21,500.00 per month
Benefits:

Cell phone reimbursement

Schedule:

Day shift

Supplemental pay types:

Commission pay

Ability to commute/relocate:

Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)

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